Phone Banking

How do you pay your bills when you’re at the cottage?

Easily. Call 1.800.963.4848 to check balances, pay bills, transfer funds and make payments. What about when you’re on the go and you need to check your account balance quickly and securely? We have mobile text banking too!

Mobile Text Banking:

Mobile text banking gives you real-time access to your accounts when you’re on the go. If you can get a signal, you can get to your accounts! Just send a quick text message to your account and you’ll receive a reply. It’s fast and it’s easy. Get the account information you need without having to log in through online banking. And get peace of mind knowing your personal information is always secure. The only information transmitted is your account balance or recent account activity. Even if you lose your phone, no one can make changes to your account, steal funds or see your personal financial information.

Features:

  • Check your account balances
  • View recent transactions on your accounts
  • Manage your phone’s accessibility to Mobile Text Banking

Ready to sign up:

All you need is access to online banking. Don’t have it? Contact us to sign up today. If you're already an online banking user:

  • Login to your online banking account and click on mobile banking
  • Enter your mobile phone information
  • You'll receive a text message with your passcode
  • Confirm your passcode and select the accounts you want to access with mobile banking

TeleService® Telephone Banking

Stay connected to your accounts 24/7, even when you’re offline. TeleService® provides a secure and convenient way to manage your money with your phone.

Features:

  • Toll Free: 1.800.963.4848 (North America)
  • Outside of North America call: 1.902.493.4800 (long distance charges may apply)
  • Review account balances and activity
  • Make bill payments
  • Make cheque inquiries
  • Transfer money between accounts
  • Review credit union MasterCard® account balances

Security feature

  • Access number: You will need an access number to complete TeleService® banking activities. Simply drop in to your credit union today for your personal access number to get started.

® TeleService is a registered trademark owned by Credit Union Central of Canada, used under license.
® MasterCard is a registered trademark owned by MasterCard International Inc. and is used under license.