Getting Started

Create a Registration Profile and Recipient List

Before you can use the Interac® e-Transfer feature you will need to create a user profile and recipient list.

 

How to create a user profile

  1. Login to online banking and click on the Transfers category in the left-hand navigation menu.
  2. The menu will expand and then select Send INTERAC® e-Transfer
  3. A new screen will appear - Create Interac e-Transfer Profile.
  4. Enter your first and last name and your email address
  5. Click Continue.
  6. Your profile is now created.

 

What you should know:

  • the email address that you have entered will be used to inform you when your transfer has been received or declined.
  • You can update your profile at any time in Online Banking by selecting Send INTERAC® e-Transfer in the left-hand navigation menu and then by selecting the Edit Sender Profile link.

How to create and add a recipient

  1. Go to the Transfers category in the left-hand navigation menu.
  2. Select Add/Delete Recipients.
  3. Select Add Recipient.
  4. Fill in the applicable information for your recipient in the screen that pops up
  5. Click Add Recipient button
  6. After verifying that the recipient's information is correct, click Confirm button.
  7. Your new entry can be found by selecting Add/Delete Recipients from the left-hand navigation menu or by clicking the Edit Recipient link on any of the Interac® e-Transfer pages. It will also appear in the drop down list when you go to Send INTERAC® e-Transfer.

What you should know:

  • For your security only you and the recipient should know the security question and answer. You can communicate this to the recipient by phone or in person for additional security.
  • You can edit recipient's information at any time, or delete a recipient if you no longer need to send them money by email.

If you are currently not signed up for online banking, do not have personal account or not yet a member, please contact a iNova Credit Union branch for assistance.

® Trademark of INTERAC Inc. Used under license

*There is a non-refundable service fee of $1.50 each time you send an e-Transfer

**Transfer time is dependant on internet and financial institution connectivity.